Virtual Assistant Fees-What Do I Charge as a New V.A.?
February 7, 2008 by emackulate
When starting my virtual assistant business, the dilemma of what to charge literally kept me up at night. I had done my research, so I knew what the ballpark figures were that professional virtual assistants were charging. I also knew my value, but I’m just starting out. How could I possibly demand $25 to $60.00 an hour for my services? I thought, if I charge that, I’ll never get clients as a new V.A.!
Eventually, I settled on an hourly rate between the median price ranges. However, in my quest to obtain clients, I found myself accepting whatever the client wanted to pay, and soon became very disillusioned. Because I had to start earning some money, I began answering ads from people who wanted to pay hourly rates of $15, $10, and oh my gosh, I even accepted a job for $8.00 an hour. This was performing marketing-related services. I began thinking to myself, “I can’t do this.” Evelyn, what the heck are you doing?” I wasn’t that desperate. Was I? I cannot sell myself short. I haven’t made $8.00 an hour since I was a freshman in high school for God’s sake! If this is what it’s going to be like, I’m going to back into the corporate world, where I was at least paid a decent salary and received benefits!
However, my husband, who is my sounding board and head cheerleader, reminded me that starting this business is what I had been praying for and that I had to press on; but to be consistent and not to sell myself short. I have great skills. I’m good at what do. I have over 18 years of professional experience. I successfully ran programs with budgets of almost a half a million dollars. Sure, I was in business, but I didn’t feel proud of myself knowing I was allowing myself to be taken advantage of. I felt violated each and every time. I signed up for an account at oDesk, an outsourcing resource website. It produces great leads, but I haven’t secured an assignment through them yet. And the likelihood, is I probably won’t. This might be good for some, but I don’t think this is where my clients will come from. I was quite shocked at some of the hourly rates people wanted to pay and equally shocked at what some V.A. “professionals” were willing to accept. I’m talking as low as $5.00 an hour. I realized, very quickly, that many of the VA’s, as well as clients were in overseas countries such as India where fees like that are commonplace.
Now when I receive a call from someone interested in my services, I found out their needs, tell them my fees, and at that point, we either continue with the conversation, or they scoff. If the latter, I politely suggest that perhaps I’m not the V.A. they are looking for and suggest they post at oDesk or Craiglist, wish them luck, and disconnect.
I want clients that understand that V.A.’s are professionals. We are entrepreneurs and we are running businesses ourselves. I want the type of clients who view us as partners and potential assets to their company’s success.
Wouldn’t you be weary of a doctor who charged $30 for an office visit, or a computer tech who would repair your computer for $10, or a lawyer, who’s hourly fee was $20 an hour, a hairstylist who would wash, set, and cut your for $10.00, or, well you get the picture. What I’m saying is these are all professionals, who you expect to have to pay a certain fee to and so is the Virtual Assistant.
Those old adages, “you get what you pay for” and “if it sounds too good to be true, it probably is,” ring very true. I have faith in my skills; faith in my experience; and faith that doors will open and clients will come….they have come. I WILL NOT sell myself short. There is no way, I am going to go backwards. I am realizing my dreams; I can’t give up, nor can I give in and neither should you.
My advice to V.A.’s starting out…. don’t sell your souls or your talents. Know your worth and stick to it. I’m not saying there’s never any room for compromise, but there’s a huge difference in compromising, and giving your services away!
I’d love to hear your thought and experiences.
Peace and prosperity,
Evelyn Mack
The Emackulate V.A.
www.emackulateassistants.com
“Relax, Release, Reclaim™…Help is Just a click away.”


Also as a new VA I am facing these same dilemmas. I have decided to take a cut and have put a limit to how much of a cut, but I am considering this more marketing than anything. Basically 2-3 clients at a 30% reduced rate in order to hopefully get referrals. When proposing my rate, I make sure they know what my normal rate is and that they are getting a “deal”. It is hard to compete with $5/hr, but I will not sell myself short. I will keep pressing on, marketing, and putting myself out there and I know the clients will come. Here’s to us and finding the “right” clients for our business.
Kellie Stotsky
The Essential Virtual Assistant
http://www.theessentialva.com
Hi Evelyn,
I’ve been following your blog and just want you to know how much I look forward to your posts! I’ve added your blog to my blogroll!
I totally agree with you about not selling yourself short. I am a member of both oDesk and eLance and am shocked as well as to how low the bidders are coming in. I even saw the other day a bid coming in from India for as low as $2 per hour!!!
Kellie also has a good marketing point about offering services at a reduced rate to clients making sure they understand that it’s a “deal” they’re getting and not the norm.
If we share ideas with each other in our blogs, I believe we can come up with the right formula that will eventually work for all of us.
Virtually yours,
Linda Belan
Your Outsource Solutions
http://www.youroutsourcesolutions.com
Hi Evelyn, thank you for stopping by my blog. I see we are not alone in our quest to stan firm. The client that told me that he cound not afford me actually re-contacted me. Waisted some more of my time, and then went away. Being a newbie, when you get that first response, you are filled with a level of excitement thats like no other.
And after months of research, networking, chatting and so on, we tend to want to jump at the very first prospect. After all, we gotta find a way to generate some kind of income. I am so very glad that I choose to seek the guidence of veteran VA’s when it came to dealing with this gentleman. And I just stood my gorund.
The right client is just up the street, so I am going to walk just a little bit further and meet him/her half way.
Cynthia Clark
http://cowgirlc.wordpress.com/2008/01/14/what-do-you-do-if/
Tell your clients, “If you pay with peanuts, you’ll have monkeys working for you! Good luck!